NTISthis.com

Evidence Guide: AURSCA002 - Present automotive products and services for sale

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

AURSCA002 - Present automotive products and services for sale

What evidence can you provide to prove your understanding of each of the following citeria?

Maximise presentation of sales area

  1. Stock presentation area is defined from floor and display plan, observation of space available and work instructions
  2. Minimum product numbers and types are determined and presented according to workplace procedures
  3. Ancillary display materials are prepared to enhance presentation of stock
  4. Stock display areas are kept clean, tidy and safe
  5. Correct handling, storage and display techniques are used according to product types, workplace procedures and safety requirements
Stock presentation area is defined from floor and display plan, observation of space available and work instructions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Minimum product numbers and types are determined and presented according to workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ancillary display materials are prepared to enhance presentation of stock

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Stock display areas are kept clean, tidy and safe

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Correct handling, storage and display techniques are used according to product types, workplace procedures and safety requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Display individual products

  1. Display requirements are determined from workplace instructions
  2. Product to be displayed is sourced according to workplace procedures
  3. Product is displayed to maximise market appeal according to workplace procedures
  4. Correct display labels, price tickets and ancillary materials are prepared and located with product
  5. Product condition is monitored during display period and necessary action taken to maintain market appeal
Display requirements are determined from workplace instructions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Product to be displayed is sourced according to workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Product is displayed to maximise market appeal according to workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Correct display labels, price tickets and ancillary materials are prepared and located with product

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Product condition is monitored during display period and necessary action taken to maintain market appeal

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review effectiveness of presentation area

  1. Feedback on display and presentation area is sought from customers
  2. Action to improve presentation of stock and area is determined and acted on within scope of own role
Feedback on display and presentation area is sought from customers

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Action to improve presentation of stock and area is determined and acted on within scope of own role

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maximise presentation of sales area

  1. Stock presentation area is defined from floor and display plan, observation of space available and work instructions
  2. Minimum product numbers and types are determined and presented according to workplace procedures
  3. Ancillary display materials are prepared to enhance presentation of stock
  4. Stock display areas are kept clean, tidy and safe
  5. Correct handling, storage and display techniques are used according to product types, workplace procedures and safety requirements
Stock presentation area is defined from floor and display plan, observation of space available and work instructions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Minimum product numbers and types are determined and presented according to workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ancillary display materials are prepared to enhance presentation of stock

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Stock display areas are kept clean, tidy and safe

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Correct handling, storage and display techniques are used according to product types, workplace procedures and safety requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Display individual products

  1. Display requirements are determined from workplace instructions
  2. Product to be displayed is sourced according to workplace procedures
  3. Product is displayed to maximise market appeal according to workplace procedures
  4. Correct display labels, price tickets and ancillary materials are prepared and located with product
  5. Product condition is monitored during display period and necessary action taken to maintain market appeal
Display requirements are determined from workplace instructions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Product to be displayed is sourced according to workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Product is displayed to maximise market appeal according to workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Correct display labels, price tickets and ancillary materials are prepared and located with product

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Product condition is monitored during display period and necessary action taken to maintain market appeal

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review effectiveness of presentation area

  1. Feedback on display and presentation area is sought from customers
  2. Action to improve presentation of stock and area is determined and acted on within scope of own role
Feedback on display and presentation area is sought from customers

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Action to improve presentation of stock and area is determined and acted on within scope of own role

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements

Elements describe the essential outcomes.

Performance Criteria

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold and italicised text is used, further information is detailed in the range of conditions section.

1. Maximise presentation of sales area

1.1 Stock presentation area is defined from floor and display plan, observation of space available and work instructions

1.2 Minimum product numbers and types are determined and presented according to workplace procedures

1.3 Ancillary display materials are prepared to enhance presentation of stock

1.4 Stock display areas are kept clean, tidy and safe

1.5 Correct handling, storage and display techniques are used according to product types, workplace procedures and safety requirements

2. Display individual products

2.1 Display requirements are determined from workplace instructions

2.2 Product to be displayed is sourced according to workplace procedures

2.3 Product is displayed to maximise market appeal according to workplace procedures

2.4 Correct display labels, price tickets and ancillary materials are prepared and located with product

2.5 Product condition is monitored during display period and necessary action taken to maintain market appeal

3. Review effectiveness of presentation area

3.1 Feedback on display and presentation area is sought from customers

3.2 Action to improve presentation of stock and area is determined and acted on within scope of own role

Required Skills and Knowledge

Elements

Elements describe the essential outcomes.

Performance Criteria

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold and italicised text is used, further information is detailed in the range of conditions section.

1. Maximise presentation of sales area

1.1 Stock presentation area is defined from floor and display plan, observation of space available and work instructions

1.2 Minimum product numbers and types are determined and presented according to workplace procedures

1.3 Ancillary display materials are prepared to enhance presentation of stock

1.4 Stock display areas are kept clean, tidy and safe

1.5 Correct handling, storage and display techniques are used according to product types, workplace procedures and safety requirements

2. Display individual products

2.1 Display requirements are determined from workplace instructions

2.2 Product to be displayed is sourced according to workplace procedures

2.3 Product is displayed to maximise market appeal according to workplace procedures

2.4 Correct display labels, price tickets and ancillary materials are prepared and located with product

2.5 Product condition is monitored during display period and necessary action taken to maintain market appeal

3. Review effectiveness of presentation area

3.1 Feedback on display and presentation area is sought from customers

3.2 Action to improve presentation of stock and area is determined and acted on within scope of own role

Before competency can be determined, individuals must demonstrate they can perform the following according to the standards defined in this unit’s elements, performance criteria, range of conditions and foundation skills:

organise a display or presentation area in an automotive workplace for three different automotive products

organise a display or presentation area in an automotive workplace for two different automotive services.

Individuals must be able to demonstrate knowledge of:

work health and safety (WHS) and occupational health and safety (OHS) requirements relating to presenting products and services in an automotive workplace, including procedures for:

manually handling stock

ensuring clear walkways

handling chemicals and dangerous goods

using personal protective equipment (PPE)

principles of display design, including:

creating impact

use of colour and illumination

accessibility and ease of maintenance

interactivity

types and applications of display and presentation areas, including:

areas, including:

interior and exterior

permanent and temporary

publicly accessible

display systems, including cable, rod and sign systems

showcases

brochure and information display systems

graphic display systems, including computer monitor, television and projector

gaining feedback on effectiveness of display and presentation areas, including procedures for:

analysing sales

delivering and analysing simple customer questionnaires.

Range Statement

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Maximising market appeal must include:

ensuring product is clean and complete

locating product in a position that maximises presentation.